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- Communicating Assertively
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Communicating Assertively
Assertiveness is a philosophy and a technique of communication. It involves getting a deeper understanding of what goes on when we interact with others, particularly when there is an element of conflict present.
Assertiveness does not necessarily mean that you get your way all the time. It does mean being able to assert one’s beliefs and ideas, increasing the chances of getting to the best solution, with everyone's self-esteem in tact.
Participants will discover the root cause of their individual assertion obstacles and ways to use different approaches to achieve their assertion goals. Participants will discover ways that they as individuals might need to adapt their style to communicate assertively with different people.
Core Learning Objectives
- Understand the benefits of assertive behaviour
- Appreciate the main styles of assertiveness
- Discover their own assertiveness style
- Learn to recognise others preferences and how they should adapt their style accordingly
- Discover their personal blockages to being assertive
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Identify what it is that causes people to behave in assertive, aggressive or passive ways
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Identify strategies to use this information in relating with others and demonstrating assertive behaviour
- Learn how to give effective feedback in an assertive manner
- Discover what language to use to influence and achieve consensus and understanding Learn what happens to assertion when faced with conflict and how to manage conflict assertively and quickly
- Have an opportunity to practice assertiveness techniques in a range of situations
What it Can Deliver
This programme can impact at a number of levels and areas depending on your requirements and we would work in partnership with you to design and deliver a tailored session. To find out more about the typical features this programme can deliver click here.
Interested?
If you would like to arrange a no obligation meeting, make an enquiry or book one of our programmes, please complete a contact us form and one of our consultants will get in touch with you.
Alternatively call us on 01202 729823
for an informal discussion.
