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Communicating Assertively
Practical experience Through the use of exercises and simulations at the beginning of the workshop we can benchmark and illustrate their effective and ineffective behaviour. Then a further experience at the end of the workshop is used to put the theory, techniques and insights into practice.
Personal Discovery Profiles.This course goes beyond simply citing assertiveness techniques; delegates gain insight into why they personally find being assertive difficult. It will allow delegates to identify the route causes of why they and their colleagues, have obstructions with being assertive. Only then will delegates have the opportunity to identify a suitable strategy to develop their assertiveness skills through reducing the behaviours that have a negative impact on their assertion and increasing the behaviours that have a positive impact. They will also discover how to achieve win-win outcomes through adapting their communication depending on the individual.
Practical feedback from the facilitator and peers during the workshop to enable your people to improve their assertiveness style and create personal development plans. We can also facilitate 360 degree feedback with peers, subordinates, superiors, family and friends to assess how they view the participants strengths and overplayed strengths and how this impacts on their assertiveness style. This allows them to formulate a rich action plan of how they are going to modify their style with particular individuals.
Action-planning and goal settingis crucial in all of our programmes to transfer learning back to the workplace
Individual bespoke workbookssummarising key points from the programme with their notes and action plans
A tailored workshop specific to your needs. For details of our tailored partnership approach click here.
Interested?
If you would like to arrange a no obligation meeting, make an enquiry or book one of our programmes, please complete a contact us form and one of our consultants will get in touch with you.
