- People Management
- Absence To Attendance
- Coaching For Performance Improvement
- Disciplinary and Grievance
- Leadership and Leading Change
- Performance Management and Appraisals
- Recruitment and Selection
- Personal Development
- Communicating Assertively
- Conflict Management
- Diversity and Cultural Awareness
- Effective Meetings
- Effective Working Relationships
- Presentation Skills
- Rewarding Customer Relationships
- The Sales Relationship
- The Strength Deployment Inventory
- Time and Priority Management
- In House Training Programmes
- Experiential Learning Games & Simulations Shop
- Team Development & Conferences
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Performance Management and Appraisals
Organisations are now faced with challenges like never before. Increasing competition from businesses across the world has meant that we all have to be much more careful about the choice of strategies to remain competitive. With this situation putting more focus on effectiveness to achieve results, a performance management culture is vital to ensure that the organisation and all of its subsystems are working together in an optimum fashion to achieve the results desired by the organisation.
This workshop focuses on turning appraisals from an annual event to a continual process. It aims to explore and develop characteristics of a performance management culture that benefits the business bottom line performance.
Core Learning Objectives
The following is an example and can be tailored to your needs;
A Performance Management Culture
Positions performance management as a culture and way of managing not just a process
Performance Management Cycle
This explores the cycle of actions and events that form performance management covering:
- The performance planning meeting to set objectives and decide on any development activity needed to support the necessary performance
- Regular progress reviews to ensure that performance is kept on track
- The coaching needed to support performance
- The final assessment or appraisal of performance
Performance Planning
- Objective setting: discussion and practice in how to set SMART objectives
- How to examine any gap between current performance and expected performance
- Agreeing any development activity
- Documentation and record keeping
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Practice performance planning meeting
Performance Progress Reviews
- Planning and preparing for a performance review
- Conducting a performance review
- Challenging and dealing effectively with under-performance
- How to give praise and continue to motivate the effective performer
- Documentation and record keeping
- The role of coaching in supporting performance improvement
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Practice session and review
Performance Appraisal Planning and Meeting
- Preparing for the final assessment
- The no surprises rule
- Giving the assessment feedback and handling a range of responses
- Avoid common pitfalls
- Final documentation
- Practice session
What it Can Deliver
This programme can impact at a number of levels and areas depending on your requirements and we would work in partnership with you to design and deliver a tailored session. To find out more about the typical features this programme can deliver click here.
Interested?
If you would like to arrange a no obligation meeting, make an enquiry or book one of our programmes, please complete a contact us form and one of our consultants will get in touch with you.
Alternatively call us on 01202 531133 for an informal discussion.